Question 1

When is the best time to book to get the lowest price?

Accepted Answer

Typically, booking 4–6 months in advance offers the best balance of price and availability, especially for peak seasons. We monitor deals and can alert you when prices dip.

Question 2

Can I choose my seat in advance?

Accepted Answer

Yes, most airlines allow seat selection during booking or check-in. Some charge a fee, while others include it with certain fare types.

Question 3

What’s the difference between basic economy and regular economy?

Accepted Answer

Basic economy is a no-frills fare. No seat selection, limited baggage, and often non-refundable. Regular economy offers more flexibility and comfort.

Question 4

Are direct flights worth the extra cost?

Accepted Answer

For families or groups, direct flights reduce stress and save time. If the budget allows, they’re often worth it.

Question 5

What happens if my flight is delayed or cancelled?

Accepted Answer

We’ll help you navigate rebooking, compensation, and insurance claims. Travel protection can make a big difference here.

Question 6

What’s included in the all-inclusive package?

Accepted Answer

Meals, drinks, entertainment, and some activities are typically covered. We’ll confirm any exclusions like premium dining or spa services.

Question 7

Can we request adjoining rooms or specific views?

Accepted Answer

Yes! While not guaranteed. We’ll submit your preferences and follow up with the resort directly.

Question 8

Are there any hidden fees at check-in?

Accepted Answer

We’ll flag any resort fees or taxes in advance so there are no surprises.

Question 9

How much is the deposit and when is the final payment due?

Accepted Answer

Most packages require a deposit of $150–$250 per person, with final payment due 60–90 days before departure. We’ll outline this clearly in your invoice.

Question 10

Is travel insurance really necessary?

Accepted Answer

Highly recommended! It protects your investment and covers medical emergencies, cancellations, and delays

Question 11

What’s your cancellation policy?

Accepted Answer

It depends on the supplier. We’ll walk you through the terms and offer flexible options when available.

Question 12

Can I pay in installments?

Accepted Answer

Yes! We can set up a payment schedule that works for you.

Question 13

Are there any group discounts or perks?

Accepted Answer

Absolutely! Complimentary travelers, room upgrades, and savings are often available for groups of 10+. We’ll negotiate the best perks for your group.

Question 14

Do I need a passport or visa for any destination?

Accepted Answer

We’ll confirm entry requirements based on your nationality and destination. All Caribbean and Mexico trips require a valid passport.

Question 15

Can I travel with an expired passport if it's close to renewal?

Accepted Answer

No, your passport must be valid for at least 6 months beyond your return date.

Question 16

What documents do kids need to travel internationally?

Accepted Answer

Children need passports, and sometimes notarized consent letters if traveling without both parents.

Question 17

How can we organize flights for a large group?

Accepted Answer

We'll block seats, manage deposits, and keep everyone organized with a shared itinerary and payment schedule.

Question 18

Can you help us plan excursions or activities together?

Accepted Answer

Definitely! We’ll recommend group-friendly tours and handle the bookings.

Question 19

What happens if someone drops out of the group?

Accepted Answer

We’ll help adjust the booking and minimize penalties where possible.

Question 20

What should I pack for the destination?

Accepted Answer

We’ll send a packing list based on your resort, weather, and planned activities.

Question 21

Are there dress codes at the resort or restaurants?

Accepted Answer

Some à la carte restaurants require resort casual or long pants for men. I’ll flag any dress codes in your itinerary.

Question 22

Can I take snacks and baby items through airport security?

Accepted Answer

Absolutely! You can bring baby food, formula, and snacks through airport security in reasonable quantities.

Question 23

What’s the best way to handle money abroad?

Accepted Answer

Credit cards are widely accepted. I recommend bringing a small amount of local currency and notifying your bank of travel dates.

Question 24

Can you help us plan a surprise for someone in the group?

Accepted Answer

We’d love to! Whether it’s a birthday, proposal, or vow renewal, We’ll coordinate with the resort to make it unforgettable.

Question 25

What’s the best way to get around once we’re there?

Accepted Answer

We’ll advise on airport transfers, taxis, shuttles, and walkable areas. Plus any apps or services that make it easier.

Question 26

Do we need to pre-book excursions or can we decide on-site?

Accepted Answer

Some popular tours sell out, so we recommend pre-booking key experiences. That said, many resorts offer flexible on-site booking too.

Question 27

Will someone meet us at the airport?

Accepted Answer

If you book transfers through me or your package includes them, a representative will greet you upon arrival.

Question 28

Can we add a stopover or extend our trip?

Accepted Answer

Definitely. We can build in a stopover or extra nights to make the most of your travel time.

Question 29

How do I know if a destination is safe?

Accepted Answer

We monitor travel advisories and local updates constantly. We’ll share the latest safety information, reputable transport options, and tips for keeping your belongings and personal data secure abroad.

Question 30

Can you arrange flights, hotels, and tours all together?

Accepted Answer

Yes, we specialize in that! We'll package everything into one seamless itinerary so you don't have to juggle multiple bookings or payment systems.

Question 31

What if I find something cheaper online?

Accepted Answer

That can happen! Bring it to us and we’ll verify it’s legitimate (some aren’t) and often match or beat it by bundling extras like transfers, upgrades, or onboard credits.

Question 32

Do I need vaccinations or medical tests?

Accepted Answer

Some destinations do require them. We’ll point you to official government sources and travel clinics so you get accurate, up-to-date information for your itinerary.

Question 33

When should I get to the airport?

Accepted Answer

For domestic flights, aim to arrive 2 hours early. For international flights, plan for 3 hours. During peak seasons or if you're traveling with a large group, add an extra 30–60 minutes.

Question 34

How can I use my phone abroad without huge roaming charges?

Accepted Answer

Check if your carrier offers affordable roaming packages and WIFI Calling.

Question 35

What should I do if I lose my passport or luggage?

Accepted Answer

Report it right away to local authorities and your embassy (for passports). For luggage, go directly to the airline’s baggage claim office. Keep digital copies of all important documents.

Question 36

How do I share feedback or make a complaint?

Accepted Answer

You can contact us directly. We’ll handle it with the supplier so you don’t have to spend hours chasing down answers. Your feedback helps us improve future trips too.

FREQUENTLY ASKED QUESTIONS

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